FAQ
Before you reach out, you may find what you’re looking for here. Below are answers to some of the most common questions about our notepads, orders, and shipping. If you need additional help, don’t hesitate to contact us.
What sizes are your notepads available in?
Our notepads are currently available in four sizes:
- 4 × 5.5 – Great for quick notes and lists
- 4 × 8 – Ideal for daily tasks and focused planning
- 6 × 8 – A versatile desk favorite
- 8.5 × 11 – Full-page space for big ideas and deep work
Each design is offered in multiple sizes so you can choose what fits your workflow best.
What page styles do you offer?
We offer a variety of page styles to support different thinking styles:
- Lined
- Dotted
- Grid
- Blank
Page style availability may vary by design and size.
Are your notepads tear-off pads?
Yes. All of our notepads are designed as tear-off pads for easy use.
Where do you ship?
We currently ship within the United States. International shipping may be added in the future.
How long does it take for orders to ship?
Orders are typically processed within 2–4 business days. Once shipped, delivery times vary depending on your location and selected shipping method.
Can I cancel or change my order?
If you need to make a change, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
Do you accept returns or exchanges?
Due to the nature of stationery products, all sales are final. If your order arrives damaged or incorrect, please reach out to us and we’ll make it right.
How can I contact you?
You can reach us through the Contact page or email us directly at niopaperco@gmail.com. We aim to respond within 24–48 business hours.
Will you be releasing more products?
Yes. We’ll be expanding our collections and product offerings over time. Follow us on Instagram or join our email list to stay updated.
Still have questions? Don’t hesitate to reach out — we’re happy to help.